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it services Plans

it services pricing tailored to your business needs

Monthly Annually (Save up to 10%)

BASIC

Support Package

120 $ / mo

1296 $ / year

For small businesses.

  • Help Desk Support:

    Mon-Fri 8am-5pm remote support for software issues and basic hardware troubleshooting. Ensuring your operations run smoothly with minimal downtime.

  • System Monitoring:

    Continuous monitoring of critical systems and network infrastructure. Peace of mind with 24/7 surveillance.

  • Security Updates:

    Regular patch management and antivirus updates. Stay protected from the latest threats.

  • Backup and Recovery:

    Basic data backup services with recovery support. Your data is safe and recoverable.

  • Monthly Reporting:

    Basic performance and security reports. Clear insights into your system’s health.

Additional Value:

    • Free Initial Consultation:

    Evaluate your current IT setup and identify immediate areas for improvement.

    • Customer Portal:

    Easy access to support tickets and monitoring dashboards.

STANDARD

Support Package

270 $ / mo

2916 $ / year

For professionals, teams & agencies.

  • All Basic Support Services

  • On-Site Support:

    Limited on-site support visits per month. Prompt assistance for those critical issues.

  • Network Management:

    Monitoring and management of servers & network devices (wifi, routers, switches, firewalls). Ensure your network is always performing optimally.

  • Enhanced Backup and Recovery:

    Comprehensive backup solutions with quicker recovery times. Faster recovery times to minimize downtime.

  • Proactive Maintenance:

    Regular tasks like system updates, performance tuning, security checks, and hardware monitoring. Keep your systems running efficiently.

  • Vendor Management:

    Liaison with third-party vendors for hardware and software support. Hassle-free coordination with vendors.

Additional Value:

    • All Basic Additional Value

    • Priority Support:

    Faster response times for critical issues.

    • Quarterly Health Checks:

    In-depth analysis and optimization of your IT environment.

PREMIUM

Support Package

650 $ / mo

7020 $ / year

For bigger organizations.

  • All Standard Support Services

  • Unlimited On-Site Support:

    Unlimited on-site visits for critical issues. No cap on visits, ensuring maximum support.

  • Advanced Security Management:

    Full security suite including advanced threat protection, endpoint detection and response (EDR), and security audits. Complete protection against sophisticated threats.

  • Cloud Services Management:

    Support for cloud services including Office 365, Google Workspace, and cloud storage solutions. Seamless management of your cloud infrastructure.

  • Disaster Recovery Planning:

    Comprehensive disaster recovery planning and testing. Be prepared for any disaster.

  • IT Strategy and Consulting:

    Regular consultations to align IT strategy with business goals. Strategic IT planning to support your business growth.

  • Hardware and Software Management:

    Full lifecycle management of IT assets, including procurement, installation, and decommissioning. End-to-end management of your IT assets.

  • Custom SLAs:

    Service level agreements tailored to the client's specific needs. Customized service to meet your unique requirements.

  • VoIP Services:

    Management and support for VoIP systems. Stay connected with reliable VoIP solutions.

Additional Value:

    • All Standard Additional Value

    • Dedicated Account Manager:

    A single point of contact for all your IT needs.

    • Annual IT Roadmap:

    Strategic planning for future IT needs.

    • White-Glove Service:

    Premium, personalized service for your business.

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